Avaya 37820X : Avaya Midsize Solution Design Exam

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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

A) An email address is not required for Basic level users.
B) The email address for Basic level users does not need to be unique.
C) The email domain name must match the company domain name.
D) Any email address will work for Basic level users.

2. Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

A) Scanned Documents
B) Predictive Outbound
C) Web Chat
D) MMS Text Messages

3. Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)

A) It Is available in more deployment options than other major vendors.
B) It supports a broader range of endpoints types.
C) It delivers a lower total cost of ownership compared to all major vendors.
D) It focuses on the customer's IT relevant needs.

4. Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?

A) An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
B) The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
C) The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses,
D) An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.

5. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

A) They can host online video conferences with a maximum of 15 participants.
B) They can host online voice conferences with a maximum of 15 participants.
C) They can have direct online video calling but no video conferences.
D) They can host online video conferences with a maximum of 5 participants.

Solutions: