Salesforce ADM-201 : Salesforce Certified Administrator

  • Exam Code: ADM-201
  • Exam Name: Salesforce Certified Administrator
  • Updated: Aug 12, 2026
  • Q & A: 153 Questions and Answers

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About Salesforce ADM-201 Exam

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The ADM-201 certification exam measures the individuals’ knowledge and skills in a wide range of areas. Each of the domains included in the test contains the specific technical tasks that the learners have to master. The outline of the exam topics as well as their weight in the content is provided below:

Domain 1: Organizational Setup (3%)

Within this objective, the candidates need to demonstrate that they have the relevant skills in describing the information discovered within the enterprise settings (including business hours, fiscal year, default settings, currency management) as well as differentiating various UI attributes controlled by an administrator, including the implications, such as search settings, UI settings, homepage layouts, and list views.

Our ADM-201 exam dumps include those topics:

  • ACTIVITY MANAGEMENT AND COLLABORATION 3%
  • ANALYTICS - REPORTS AND DASHBOARDS 10%
  • SECURITY AND ACCESS 14%
  • SERVICE AND SUPPORT APPLICATIONS 12%
  • STANDARD AND CUSTOM OBJECTS 15%
  • SALES AND MARKETING APPLICATIONS 15%
  • WORKFLOW/PROCESS AUTOMATION 12%
  • DESKTOP AND MOBILE ADMINISTRATION 1%
  • ORGANIZATION SETUP (GLOBAL UI) 2%
  • DATA MANAGEMENT 8%
  • APPEXCHANGE 1%
  • USER SETUP 7%

For more info visit: Salesforce ADM-201 Exam Reference

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Test Particulars

When it comes to the peculiarities of such a test, ADM-201 consists of 60 multiple-choice & multiple-select questions alongside 5 non-scored items, which the candidate will have to answer in 105 minutes. The first attempt of this exam will cost you $200 plus all the taxes applicable, however, this price will be lower in case you’re retaking the test. Thus, for the second try, you’ll have to pay $100 excluding taxes. To add more, the passing score for ADM-201 is 65% and during the test itself, the candidates are not allowed to use any reference materials. Finally, such an exam can be taken at a testing center or online and the vendor recommends that you complete the instructor-led training for a better chance of success.

Prep Options for Acing ADM-201 Exam

To succeed in this Salesforce validation, candidates are recommended to enroll in the official vendor’s training like:

  • Salesforce Administration 630+ Practice Questions for ADM-201 by Allied Books

    Published in March 2020, this helpful material will arm its readers with the required information to clear ADM-201 in one go. Available in Kindle and paperback formats, such a book is packed with sample questions, practice tests, objectives, and exam details, which is ideal for anyone planning to succeed at the first attempt.

  • Exam Study Guide for Certified Administrator Exam ADM-201 Prep by Zoom Books

    Such a guide is designed for individuals that continuously strive for additional features and capabilities in the Salesforce environment. It covers 100% of ADM-201 exam objectives to make it easier for you to pass the official exam and to get certified in no time. After studying this practical edition, you will understand how to lead your enterprise to a better future by getting the gist of sales, collaboration clouds, and services.

  • Salesforce Certified Administrator by Thomas Hendry

    A Kindle guide like this will get you ready for your ADM-201 exam by thoroughly covering its objectives and providing candidates with helpful insights. If your ambition is to become a Salesforce Certified Administrator, this material is the way to go as its practice notes and clear instructions will make the whole preparation process fast and enjoyable.

  • ADM201 Administration Essentials for New Admins Course Overview

    This is a hands-on course that provides you with the right skills so that you can pass ADM-201 test easily. This training can be taken in person or via a virtualized environment, where both the options will be delivered within 5 days. During the course sessions, the experts will explain in great detail everything you need to know about application customization, business processes, and clean data. What’s more, you will learn how to create dashboards and high-value reports, as well as set up and automate the workflow. When it comes to the target audience for this training, it will prove valuable to anyone interested in expanding their knowledge of Salesforce, e.g. new system administrators in the Salesforce environment & sales operations, and IT managers.

    While the instructor-led course is a powerful tool to help you prepare for the final exam to get the required certification, many applicants prefer to study on their own, armed by comprehensive study guides. It is completely understandable as independent learning is always self-paced, which makes it more convenient for a lot of students. Thus, you can check the following Amazon books for your ADM-201 prep:

Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/

Salesforce ADM-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Organization Setup4%- User Interface
- Currency Management
- Lightning Experience vs Classic
- Company Information
- Fiscal Year
Topic 2: Standard and Custom Objects8%- Object Relationships (Lookup, Master-Detail)
- Roll-up Summary Fields
- Standard Object Overview
- Custom Object Creation
Topic 3: Data Management10%- Duplicate Rules and Matching Rules
- Data Import Wizard
- Data Quality Best Practices
- Data Loader
- Data Export
Topic 4: Workflow and Process Automation17%- Workflow Rules
- Approval Processes
- Process Builder
- Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages)
- Flows (Screen Flows, Autolaunched Flows)
Topic 5: Reports and Dashboards11%- Joined Reports
- Report Builder
- Summary Reports and Matrix Reports
- Report Types
- Scheduling Reports
- Dashboard Components
Topic 6: User Setup8%- Permission Sets
- User Licenses
- Delegated Authentication
- User Creation and Management
- Role Hierarchy
- Profile Configuration
Topic 7: Sales Cloud Applications10%- Products, Price Books, and Quotes
- Sales Cloud Features
- Opportunity Management
- Account and Contact Management
- Forecasting
Topic 8: Activity Management and Chatter4%- Tasks and Events
- Chatter Groups and Feeds
- Chatter Best Practices
Topic 9: Security and Access12%- Salesforce Shield
- Field-Level Security
- Record Access (OWD, Sharing Rules)
- Login Hours and IP Ranges
- Object-Level Permissions
Topic 10: Service Cloud Applications10%- Omni-Channel
- Cases and Entitlements
- Service Contracts
- Web-to-Case and Email-to-Case
- Service Cloud Features
Topic 11: Salesforce Mobile App and Lightning Experience6%- Salesforce Mobile App Configuration
- Lightning Experience Features
- Navigation and UI Customization

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