How much Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Cost

The price of the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 certification is $150 USD, for more information related to the Salesforce ADM-201 JPN Exam please visit Genesys Website.

Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf

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Understanding technical and functional aspects of Interaction Center Certified Engineer (ICCE) Bootcamp

The following will be discussed in Genesys GEO-807 exam dumps:

• License Management and Allocation
• Interactive Update Provider Overview
• Interaction Subsystems
• Interaction Center Platform Overview
• Licensing Users and Stations
• Configure Interaction Media Server
• Configuring IC Switchover Process
• Interaction Center Architecture
• IC System Manager
• Configure Regionalization
• Interaction Center Security Methods
• Log Viewer
• New License Generation
• Running Setup Assistant
• Directory Server
• Site Information
• SIP Proxy
• Understanding Lines and Groups
• Configure Line Groups
• IC Licensing Overview
• Dial Plan
• DHCP
• Codecs
• Using Interactive Update Client
• Log Retrieval Assistant
• SIP Station Configuration
• Gateways Overview
• IC Survey File
• Post Installation Configuration
• Configure SIP addresses
• WireShark Analyzer
• DNS Server
• DID/DNIS Routing
• TroubleShooting
• Installing IC and Interaction Media Server
• SIP Line Configuration
• Reporting Tables
• Database Server

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Understanding technical and functional aspects of Administering the CIC System

The following will be discussed in Genesys GEO-807 exam dumps:

• Introduction to ACD Tools
• Identify the components of the Interaction Administrator interface
• Security and Compliance Enhancements
• Configuring ACD
• Configuring Client Button and Queue Columns
• Overview of Client Templates
• Introduction to PureConnect Application Suite
• Basics of Interaction Supervisor
• Overview of Interaction Center Business Manager
• Workgroups ACD Skills
• Configuring Stations
• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• Using Response Management Libraries
• Managed IP Phone Configuration and Templates
• Understand the configuration options available for ACD/Skills-Based routing
• Managing Licenses
• Basics of Interaction Reporter
• Status Messages, Account Codes, and Wrap-up Codes
• Managed IP Phone Network Provisioning

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