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Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

1. The video conferencing capability of eSpace Desktop is very powerful, and the highest level can be achieved ()

A) 1080P
B) VGA
C) 720P
D) 4CIF

2. Which of the following methods are used for the pickup component? () (multiple choices in this question)

A) Same group pickup
B) Different group pickup
C) Automatic pickup
D) Designated pickup

3. When an intra-office user calls an intra-office user, the number of automatic callbacks is unlimited. ()

A) FALSE
B) TRUE

4. OutLook integration includes: (multiple choices in this question)

A) View user status from email address
B) Outlook Schedule syncs with eSpace Presence
C) Initiate an instant message / reply to all people from the email address bar
D) Initiating a call/initiating a voice conference from the email address bar

5. Quality inspectors can use CMS tools for real-time quality inspection, which quality inspection functions are included? () (multiple selection of this question)

A) The quality inspector can make a strong call and realize the three-party calling function.
B) The quality inspector can force the agent status to be idle and busy.
C) The quality inspector can use the whisper function, the quality inspector can talk to the agent, but the customer can't hear the quality inspector.
D) The quality inspector can monitor the agent's call, the agent and the customer are not aware

Solutions: