Microsoft MB2-715 : Microsoft Dynamics 365 customer engagement Online Deployment
- Exam Code: MB2-715
- Exam Name: Microsoft Dynamics 365 customer engagement Online Deployment
- Updated: Jul 19, 2026
- Q & A: 92 Questions and Answers
About Microsoft MB2-715 Exam
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MB2-715 - Microsoft Dynamics 365 customer engagement Online Deployment
The MB2-715 exam is part of the CRM Microsoft Dynamics Certification. This exam measures your ability to work with Dynamics CRM 2016.
This certification exam is targeted for professional expert in Microsoft Dynamics CRM 2016 and Microsoft Online Business Solutions. They should also have an understanding of client device management and network administration and how to Customize and Configure it. The certification is for administrators, system engineers, functional consultants, partners, and project managers, and developers expert in configure and customize Dynamics CRM with one or more years of experience. This is a list of covered topics:
- Integrate Microsoft Online Business Solutions, Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics
- Install and Deploy Microsoft Dynamics
- Define and support Microsoft Dynamics 365 client environment
- Mobile apps configuration for Microsoft Dynamics 365
- Manage and Deploy instances, instances updates
- Manage Dynamics CRM sales management components and product catalog
- Customize third party applications to use Microsoft Dynamics
- Import data into the Microsoft Dynamics 365
Reference: https://www.microsoft.com/en-us/learning/exam-mb2-715.aspx
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This Web Simulator is for Candidates Consultants who implement, deploy, use, maintain, or support Microsoft Dynamics 365 in their customers' organizations. Candidates for this exam typically include network administrators, network managers, solution architects, functional consultants, partners, and project managers.
The Web Simulator will also help candidates to understand better the Dynamics CRM features and functionality using Microsoft Dynamics CRM 2016 Customization and Configuration creating a background in the business process as well as Microsoft Online Business Solutions.
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Microsoft MB2-715 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage Microsoft Outlook and Mobile Environments | 25-30% | - Mobile applications
|
| Topic 2: Administer the Microsoft Dynamics 365 Environment | 25-30% | - Manage environments
|
| Topic 3: Create a Customer Organizational Structure | 25-30% | - Manage tenants and subscriptions
|
| Topic 4: Integrate Microsoft Dynamics 365 with Other Applications | 20-25% | - Email and collaboration
|
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