Salesforce Plat-Con-201 : Salesforce Certified Omnistudio Consultant

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

Question 1

A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
- DataRaptor Extract Action
- HTTP Action
- DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?

A. Add conditional views to the OmniScript
B. Combine these actions into an Integration Procedure
C. Add reusable OmniScripts for each step
D. Change DataRaptors to extract single objects

Question 2

Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email.
None of the contact information on first step is required. On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address. What should the consultant recommend to meet this requirement?

A. Add a Conditional View to the last step
B. Add a Set Errors element
C. Add a DataRaptor to retrieve the email address
D. Add a Validation Rule to the Contact object

Question 3

Which OmniStudio tool can be used to invoke scheduled jobs?

A. Integration Procedure
B. DataRaptor Extract
C. Calculation Procedure
D. DataRaptor Load

Question 4

Which two OmniScript components should the consultant recommend using to meet this validation requirement? Choose 2 answers

A. Alert
B. Messaging
C. Calculation
D. Formula

Question 5

A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?

A. Batch Action
B. DataRaptor Transform Action
C. Loop Block
D. Conditional Block

Solutions: