Provide Valid 156-587 Dumps To Help You Prepare For Check Point Certified Troubleshooting Expert - R81.20 Exam Mar 19, 2026 [Q50-Q66]

Provide Valid 156-587 Dumps To Help You Prepare For Check Point Certified Troubleshooting Expert - R81.20 Exam Mar 19, 2026

CheckPoint 156-587 Dumps Questions [2026] Pass for 156-587 Exam

NEW QUESTION # 50
If the cpsemd process of SmartEvent has crashed or is having trouble coming up, then it usually indicates that __________.

• A. The SmartEvent core on the Solr indexer has been deleted
• B. Cpd daemon is unable to connect to the log server
• C. The loqqed in administrator does not have permissions to run SmartEvent
• D. Postgres database is down

Answer: D

NEW QUESTION # 51
When a User Mode process suddenly crashes, it may create a core dump file. Which of the following information is available in the core dump and may be used to identify the root cause of the crash?
i. Program Counter
ii. Stack Pointer
iii. Memory management information
iv. Other Processor and OS flags / information

• A. iii and iv only
• B. i and ii only
• C. i, ii, iii and iv
• D. Only lii

Answer: C

Explanation:
A core dump file is essentially a snapshot of the process's memory at the time of the crash. This snapshot includes crucial information that can help diagnose the cause of the crash. Here's why all the options are relevant:
i. Program Counter: This register stores the address of the next instruction the CPU was supposed to execute. It pinpoints exactly where in the code the crash occurred.
ii. Stack Pointer: This register points to the top of the call stack, which shows the sequence of function calls that led to the crash. This helps trace the program's execution flow before the crash.
iii. Memory management information: This includes details about the process's memory allocations, which can reveal issues like memory leaks or invalid memory access attempts.
iv. Other Processor and OS flags/information: This encompasses various registers and system information that provide context about the state of the processor and operating system at the time of the crash.
By analyzing this information within the core dump, you can often identify the root cause of the crash, such as a segmentation fault, null pointer dereference, or stack overflow.
Check Point Troubleshooting Reference:
While core dumps are a general concept in operating systems, Check Point's documentation touches upon them in the context of troubleshooting specific processes like fwd (firewall) or cpd (Check Point daemon). The fw ctl zdebug command, for example, can be used to trigger a core dump of the fwd process for debugging purposes.

NEW QUESTION # 52
You are using the Identity Collector with Identity Awareness in large environment. Users report that they cannot access resources on Internet. You identify that the traffic is matching the cleanup rule instead of the proper rule with Access Roles using the IDC. How can you check if IDC is working?

• A. pdp debug set IDP all all
• B. pep debug idc on
• C. ad query | debug on
• D. pdp connections idc

Answer: D

NEW QUESTION # 53
You receive reports that Users cannot browse internet sites. You are using identity awareness with AD Query and Identity Collector in addition you have the Browser Based Authentication Enabled. What command can be used to debug the problem?

• A. on the gateway: ad query debug on
• B. on the gateway: pdp debug nac extended
• C. on the gateway: ad debug on
• D. on the management: ad query debug extended

Answer: B

Explanation:
Identity Awareness is a feature that enables the Security Gateway to identify users and groups behind IP addresses, and apply security policies based on their identity12. Identity Awareness uses different methods to acquire identities, such as AD Query, Identity Collector, and Browser-Based Authentication12. To debug Identity Awareness issues, you need to use the command pdp debug on the gateway, where pdp stands for Policy Decision Point, the component that handles the identity acquisition and enforcement13. The command pdp debug has different flags for different identity sources, such as adlog for AD Query, ic for Identity Collector, and nac for Browser-Based Authentication13. The flag extended enables more detailed debug output13. Therefore, the correct command to debug the problem of users not being able to browse internet sites with Identity Awareness using AD Query, Identity Collector, and Browser-Based Authentication is pdp debug nac extended on the gateway13. The other options are incorrect because they either use the wrong command (ad debug instead of pdp debug), the wrong flag (ad query instead of nac), or the wrong location (on the management instead of on the gateway). References:
* 1: CCTE Courseware, Module 9: Advanced Identity Awareness Troubleshooting, Slide 4
* 2: Check Point R81 Identity Awareness Administration Guide, Chapter 1: Introduction to Identity Awareness, Page 7
* 3: Check Point R81 Identity Awareness Administration Guide, Chapter 5: Troubleshooting Identity Awareness, Page 49

NEW QUESTION # 54
You run a free-command on a gateway and notice that the Swap column is not zero Choose the best answer

• A. Its ole Swap is used to increase performance
• B. Utilization of ram is high and swap file had to be used
• C. Swap memory is used for heavy connections when RAM memory is full
• D. Swap file is used regularly because RAM memory is reserved for management traffic

Answer: B

NEW QUESTION # 55
Which of the following would NOT be a flag when debugging a unified policy?

• A. connection
• B. clob
• C. tls
• D. rulebase

Answer: C

Explanation:
The Unified Policy is a feature that allows you to create a single policy layer that combines the functionality of Access Control, Threat Prevention, and HTTPS Inspection12. To debug the Unified Policy, you need to use the command fw ctl debug with the module name UP and the flag all or specific flags for different aspects of the Unified Policy inspection34. The possible flags for the Unified Policy module are:
up_match: Shows the matching process of the Unified Policy rules.
up_inspect: Shows the inspection process of the Unified Policy rules.
up_action: Shows the action process of the Unified Policy rules.
up_log: Shows the logging process of the Unified Policy rules.
up_tls: Shows the TLS inspection process of the Unified Policy rules.
up_clob: Shows the CLOB (Content Limitation and Optimization Blade) inspection process of the Unified Policy rules.
up_rulebase: Shows the rulebase loading process of the Unified Policy rules.
up_connection: Shows the connection tracking process of the Unified Policy rules.
The flag tls is not a valid flag for the Unified Policy module, as it is used for the TLS Inspection module5. Therefore, the correct answer is A. tls. The other options are valid flags for the Unified Policy module, as explained above34. Reference:
1: CCTE Courseware, Module 8: Advanced Access Control, Slide 7
2: Check Point R81 Security Gateway Architecture and Packet Flow, Chapter 5: Unified Policy, Page 29
3: CCTE Courseware, Module 8: Advanced Access Control, Slide 17
4: Check Point R81 Security Gateway Architecture and Packet Flow, Chapter 5: Unified Policy, Page 32
5: Check Point R81 Security Gateway Architecture and Packet Flow, Chapter 6: TLS Inspection, Page 36

NEW QUESTION # 56
What cli command is run on the GW to verify communication to the Identity Collector?

• A. fwd connected
• B. pep connections idc
• C. pdp connections idc
• D. show idc connections

Answer: C

NEW QUESTION # 57
Your users are having trouble opening a Web page and you need to troubleshoot it. You open the Smart Console, and you get the following message when you navigate to the Logs and Monitor "SmartLog is not active or Failed to parse results from server". What is the first thing you can try to resolve it?

• A. Run the commands on the SMS: smartlogstart and smartlogstop
• B. cpmstop and cpmstart
• C. smartlog_server restart
• D. smartlog debug on and smartlog debug off

Answer: C

Explanation:
The error message "SmartLog is not active or Failed to parse results from server" indicates that there is a problem with the SmartLog server process, which is responsible for indexing and querying the logs. One possible cause of this problem is a corrupted log file or a mismatched IP address in the logging configuration files. Another possible cause is a communication failure between the SmartLog server and the CPM process or the SmartConsole client. To resolve this issue, the first thing to try is to restart the SmartLog server process by running the command smartlog_server restart on the Security Management Server or the Log Server. This command will stop the SmartLog server, clean the buffer, and start it again. This may fix the corrupted log file or the communication issue. If the problem persists, other steps may be needed, such as checking the network connectivity, the firewall rules, the logging configuration files, the CPM process, or the SmartConsole client.
Reference:
1: "SmartLog is not active or unreachable" warning when trying to connect with SmartLog GUI to SmartLog Server
2: "SmartLog is not active" errors
3: Solved: Activate SmartLog in R80.10
4: Troubleshooting Check Point logging issues when Security Management Server / Log Server is not receiving logs from Security Gateway Troubleshooting Expert R81.1 (CCTE) Course Outline) - Module 9: Logging and Status Troubleshooting.

NEW QUESTION # 58
What is NOT monitored as a PNOTE by ClusterXL?

• A. RouteD
• B. Policy
• C. VPND
• D. TED

Answer: D

Explanation:
ClusterXL is Check Point's high-availability and load-sharing solution, which monitors critical components to ensure cluster functionality. PNOTEs (Problem Notifications) are specific conditions or processes monitored by ClusterXL to detect failures or issues that could impact the cluster's operation. When a PNOTE is triggered, ClusterXL may initiate a failover to maintain service continuity.
Option A: Correct. TED (Threat Emulation Daemon) is not monitored as a PNOTE by ClusterXL. TED is part of the Threat Emulation blade, which handles sandboxing and emulation tasks, but it is not a critical cluster component monitored by ClusterXL.
Option B: Incorrect. Policy installation status is monitored as a PNOTE by ClusterXL. If a policy fails to install or becomes corrupted, ClusterXL can detect this as a critical issue and trigger a failover.
Option C: Incorrect. RouteD (Routing Daemon) is monitored as a PNOTE by ClusterXL. Routing issues, such as the failure of dynamic routing protocols, are critical for cluster operations, especially in environments with dynamic routing enabled.
Option D: Incorrect. VPND (VPN Daemon) is monitored as a PNOTE by ClusterXL. VPN functionality is critical in many deployments, and ClusterXL monitors VPND to ensure VPN tunnels remain operational.
Reference:
The Check Point R81.20 ClusterXL Administration Guide details the components monitored by ClusterXL via PNOTEs, including policy installation, routing (RouteD), and VPN (VPND). The CCTE R81.20 course covers ClusterXL troubleshooting, including understanding PNOTEs and their role in failover decisions. While TED is part of Check Point's Threat Prevention suite, it is not listed as a PNOTE in ClusterXL documentation.
For precise details, refer to:
Check Point R81.20 ClusterXL Administration Guide, section on "Problem Notification (PNOTE)" (available via Check Point Support Center).
CCTE R81.20 Courseware, which includes modules on ClusterXL monitoring and troubleshooting (available through authorized training partners like Arrow Education or Red Education).

NEW QUESTION # 59
What are the four main database domains?

• A. System, User, Global. Log
• B. System, User, Host, Network
• C. Local, Global, User, VPN
• D. System. Global. Log. Event

Answer: A

Explanation:
The four main database domains are System, User, Global, and Log. Each domain contains different types of data and serves different purposes123. The System domain contains the configuration data of the Security Management Server (SMS), such as the SMS name, IP address, licensing, and installed products. The User domain contains the configuration data of the security policy, such as the objects, rules, services, and VPN communities. The Global domain contains the configuration data of the global policy, such as the global objects, rules, and services. The Log domain contains the log data of the security events, such as the source, destination, action, and time of each event123. Reference:
1: CCTE Courseware, Module 3: Management Database and Processes, Slide 4
2: Check Point R81 Security Management Administration Guide, Chapter 2: Security Management Server, Page 14
3: Check Point R81 Security Management Administration Guide, Chapter 2: Security Management Server, Page 15

NEW QUESTION # 60
In some scenarios it is very helpful to use advanced Linux commands for troubleshooting purposes. Which command displays information about resource utilization for running processes and shows additional information for core utilization and memory?

• A. top
• B. vmstat
• C. mpstat
• D. cptop

Answer: A

Explanation:
The top command is a Linux command that displays information about resource utilization for running processes and shows additional information for core utilization and memory. The top command provides a dynamic real-time view of the system, showing the processes that are consuming the most CPU, memory, and other resources. The top command also shows the total number of processes, the system load average, the uptime, and the CPU usage by user, system, and idle. The top command can be customized by using various options and interactive commands to change the display, sort the processes, filter the output, and kill processes.
The other commands are incorrect because:
* B. vmstat is a Linux command that displays information about the virtual memory, CPU, disk, and system activity. It does not show information about individual processes or core utilization.
* C. cptop is a Check Point command that displays information about the firewall kernel activity, such as the number of connections, packets, drops, and rejects. It does not show information about other processes or memory usage.
* D. mpstat is a Linux command that displays information about the CPU utilization by each processor or core. It does not show information about processes or memory usage.
References:
* top(1) - Linux manual page
* vmstat(8) - Linux manual page
* cptop - Check Point Software
* mpstat(1) - Linux manual page

NEW QUESTION # 61
An administrator receives reports about issues with log indexing and text searching regarding an existing Management Server. In trying to find a solution she wants to check if the process responsible for this feature is running correctly. What is true about the related process?

• A. fwm manaqes this database after initialization of the 1CA
• B. fwssd crashes can affect therefore not show in the list
• C. cpd needs to be restarted manual to show in the list
• D. solr is a child process of cpm

Answer: D

NEW QUESTION # 62
You want to fully investigate the VPN establishment, what will you do?

• A. vpn debug and use IKEview
• B. use vpn tu command and use option 8 to start debug
• C. debug FWD because VPND Is child process
• D. use kernel debug with fw ctl debug -m VPN all

Answer: A

NEW QUESTION # 63
URL Filtering is an essential part of Web Security in the Gateway. For the Security Gateway to perform a URL lookup when a client makes a URL request, where is the sync-request forwarded from if a sync-request is required?

• A. RAD Kernel Space
• B. RAD User Space
• C. URLF Kernel Client
• D. URLF Online Service

Answer: D

NEW QUESTION # 64
What are the four main database domains?

• A. System, User, Global. Log
• B. System, User, Host, Network
• C. Local, Global, User, VPN
• D. System. Global. Log. Event

Answer: A

NEW QUESTION # 65
You receive reports from multiple users that they cannot browse. Upon further discovery you identify that Identity Awareness cannot identify the users properly and apply the configured Access Roles. What commands you can use to troubleshoot all identity collectors and identity providers from the command line?

• A. on the gateway: pdp debug set AD all and IDC all
• B. on the management: pdp debug set all all
• C. Ion the gateway: pdp debug set IDC all IDP all
• D. on the management: pdp debug on IDC all

Answer: C

NEW QUESTION # 66
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