Salesforce Certified Nonprofit Cloud Consultant (NPC) : NP-Con-102

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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

A) Actionable Relationship Center (ARC)
B) Actionable Segmentation
C) Action Plans

2. A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox. What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

A) Configure the contractor's Profile to prevent access to the sensitive data.
B) Implement Salesforce Shield and apply it to the sensitive data.
C) Encrypt all fields containing sensitive data with Classic Encryption.
D) Implement Salesforce Data Mask and mask the sensitive data.

3. The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation.
The development director wants a report to show who the solicitor is for each donor. Which report type does the system admin need to use to create the requested report?

A) Opportunities with Partial Soft Credits and Contacts
B) Accounts with Contact Roles and Household
C) Contacts with Relationships
D) Opportunities with Contact Roles

4. For a Salesforce implementation project, what is the order of phases in a project lifecycle?

A) Plan, Initiate, Execute, Monitor and Control, Close
B) Plan, Initiate, Execute, Close, Monitor and Control
C) Initiate, Plan, Execute, Monitor and Control, Close

5. A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them. Which solution should a consultant recommend?

A) Engagement Plans
B) Program Management Module
C) Self-Service Portal
D) Service Cloud

Solutions: