Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant

Exam Code: Slack-Con-201
Exam Name: Salesforce Certified Slack Consultant
Updated: Oct 15, 2026
Q & A: 95 Questions and Answers

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Discovery	20%	- Stakeholder analysis 1. Conduct discovery workshops 2. Identify key stakeholders and decision-makers - Gather requirements 1. Understand business goals and collaboration needs 2. Identify current workflows and pain points
Topic 2: Security	18%	- Authentication and access 1. Single Sign-On (SSO) configuration 2. Domain verification and auto-provisioning - Slack security and compliance 1. Data Loss Prevention (DLP) 2. Enterprise Key Management (EKM) 3. Retention policies and export
Topic 3: Workflows and Integrations	12%	- Workflow Builder 1. Automate routine processes 2. Custom workflow templates - Integrations and apps 1. App management and distribution 2. Third-party integrations
Topic 4: Channel Strategy	25%	- Channel architecture design 1. Channel naming conventions and organization 2. Channel segments and cross-org channels 3. Public vs. private channel strategy - User Groups and permissions 1. User Group creation and management 2. Default channels and channel management policies
Topic 5: Migration and Change Management	5%	- Migration planning 1. Data migration strategies 2. Transition from other platforms - Adoption and enablement 1. Training and change management plans 2. Best practices for Slack adoption
Topic 6: Governance and Administration	20%	- Governance framework 1. Data governance and compliance 2. Channel management policies 3. Acceptable use policies - Workspace administration 1. Roles and permissions 2. Guest access management 3. Workspace settings and policies

Salesforce Certified Slack Consultant Sample Questions:

Question #1

You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?

A. Workspace Admins and Workspace Owners only
B. Everyone, except guests
C. Everyone, including guests
D. Org Admins and Org Owners only

Reveal Solution Discussion 0

Correct Answer: B 🗳️