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Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2
- Exam Code: 3000-2
- Exam Name: ACSS Small and Medium Enterprise (SME) Communications
- Updated: Sep 05, 2026
- Q & A: 103 Questions and Answers
About Avaya ACSS Small and Medium Enterprise (SME) Communications : 3000-2 Exam
ACSS Small and Medium Enterprise (SME) Communications pdf study material
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Avaya 3000-2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting | 15% | - Fault Isolation and Log Analysis - Application and Service Recovery - Common Voice and Connectivity Issues |
| Installation and Configuration | 25% | - System Configuration and Licensing - User, Extension and Trunk Setup - IP Office Server and Software Installation |
| SME Communications Solution Architecture | 25% | - Avaya IP Office Platform Overview - Network and System Requirements - Avaya Aura SME Solution Components |
| Maintenance and Administration | 15% | - Security and Access Management - System Monitoring and Diagnostics - Backup, Restore and Software Upgrades |
| Applications and Features | 20% | - Voice Mail and Messaging - Mobility and Collaboration Tools - Contact Center Basic Features |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question #1
Where can you find information detailing which software versions are compatible with each other?
- A. The IP Office Installation Guide
- B. IP Office Manager Help File
- C. IP Office User Guide
- D. The IP Office Technical Bulletins
Answer: D
Question #2
After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?
- A. The 5420 DS is corrupted and must be replaced.
- B. The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
- C. If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
- D. The 5420 DS is no longer supported.
- E. Start the IP Office Manager application.
Answer: E
Question #3
What is happening when an IP412 control unit system status light is solid red?
- A. The .bin files are not loaded in the control unit.
- B. The IP Office Professional license is not installed or is not valid.
- C. The Local Area Network is not connected.
- D. The Voice Compression Module is not installed.
Answer: A
Question #4
A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?
- A. The phone has been restricted by the administrator.
- B. The phone is set to Do Not Disturb (DND).
- C. The phone has registered to a backup IP Office.
- D. The phone requires a firmware update.
Answer: C
Question #5
When implementing a fully integrated multi-site network using only IP500s, which licenses will be required to be on all sites?
- A. Advanced Small Community Networking (SCAN)
- B. IP500 Voice Networking Channels
- C. IP500 IP Office Multi-Site Network (MSN)
- D. Preferred Edition - Messaging
Answer: B
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