(2023) C_C4HCX_24 Dumps and Practice Test (82 Questions)
Guide (New 2023) Actual SAP C_C4HCX_24 Exam Questions
To pass the SAP C_C4HCX_24 Certification Exam, you will need to have a solid understanding of the SAP Customer Experience Suite, which includes SAP Commerce Cloud, SAP Marketing Cloud, SAP Sales Cloud, and SAP Service Cloud. You will also need to have experience in designing and implementing customer experience solutions that leverage SAP technologies, such as SAP Hybris, SAP C/4HANA, and SAP Cloud Platform. In addition, you should have knowledge of key customer experience concepts, such as customer journey mapping, customer segmentation, personalization, and omnichannel marketing.
SAP C-C4HCX-24 exam is intended for individuals who have experience in designing and implementing SAP Customer Experience solutions. SAP Certified Application Associate - Solution Architect for Customer Experience certification is suitable for Solution Architects, Technical Architects, and Consultants who want to demonstrate their expertise in SAP Customer Experience solutions. C_C4HCX_24 exam is also suitable for individuals who want to enhance their career prospects and take on more challenging roles within their organizations.
NEW QUESTION # 49
You are performing the "Assess your integration strategy" step of the SAP Integration Solution Advisory Methodology.Which of the following activities are included?Note: There are 2 correct Answers to this question
- A. Scope the integration use case patterns
- B. Complete the SAP Integration Solution Advisory Methodology template
- C. Map integration technologies.
- D. Scope the integration domains
Answer: A,D
NEW QUESTION # 50
What are the three main pillars of the installed base?Note: There are 3 correct Answers to this question.
- A. Warranties
- B. Functional location
- C. Service level agreement
- D. Installation point
- E. Registered product
Answer: A,C,D
NEW QUESTION # 51
What is the main benefit of the solution finder capability?
- A. It helps you identify the most suitable service contract for the ticket.
- B. It provides recommended next steps during ticket processing.
- C. It automatically updates both the ticket and the quotation with details of the solution.
- D. It allows you to benefit from an existing knowledge source within the ticketing process.
Answer: D
NEW QUESTION # 52
Which information can be provided by external pricing, besides pricing details from the external system?Note: There are 3 correct Answers to this question.
- A. Product availability check
- B. Warranty determination
- C. Credit status
- D. Cross-selling products
- E. Free goods determination
Answer: A,B,D
NEW QUESTION # 53
Which types of statement can be configured in Consent Management?Note: There are 3 correct Answers to this question.
- A. Privacy policy
- B. Other consent management
- C. Terms of service
- D. Communication consent
- E. Push notification
Answer: A,B,C
NEW QUESTION # 54
Which of the following industry accelerators are available for SAP Commerce Cloud?Note: There are 3 correct Answers to this question.
- A. Healthcare
- B. Media channel
- C. Citizen engagement
- D. Financial services
- E. Telco & utilities
Answer: C,D,E
NEW QUESTION # 55
What is CTI integration used for?
- A. Integration with government systems
- B. Integration with a communication management system
- C. Integration with social networks
- D. Integration with Microsoft Outlook
Answer: B
NEW QUESTION # 56
Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?
- A. Preference center
- B. Consent vault
- C. Consent statements
- D. Data flow
Answer: A
NEW QUESTION # 57
Which of the following boards/committees is responsible for prioritizing the overall business functionality in order to ensure the integrity of the finished solution end-to-end?
- A. Steering Committee
- B. Change Advisory Board
- C. Enterprise Architecture Board
- D. Business Process Board
Answer: B
NEW QUESTION # 58
What are some of the features of Progressive Web App (PWA) in Spartacus?Note: There are 3 correct Answers to this question.
- A. Works cross-browser
- B. Use of static design
- C. Each page has a URL for indexing purposes
- D. Coupled platform
- E. Add to mobile device home screen
Answer: A,C,E
NEW QUESTION # 59
Which of these lists of objects can be transported into SAP Sales Cloud and SAP Service Cloud using the Transport Management feature?
- A. Adaptation objects, business roles, key user extension fields, surveys, workflow rules
- B. Adaptation objects, configuration, key user extension fields, communication arrangements, workflow rules
- C. Adaptation objects, routing rules, key user extension fields, organizational structure, workflow rules
- D. Adaptation objects, business roles, key user extension fields, customer master data, workflow rules
Answer: A
NEW QUESTION # 60
Which of the following is one of the approaches for integration development in the SAP Integration Solution Advisory Methodology?
- A. Enabling systematic selection of integration technologies
- B. Limiting integration use cases and technologies to the defined standards
- C. Providing a guided workflow to integrate SAP cloud solutions to on-premise systems
- D. Developing ad hoc integration patterns
Answer: D
NEW QUESTION # 61
What are some typical scenarios for SAP BTP, ABAP environment?Note: There are 3 correct Answers to this question.
- A. Develop extensions using ABAP RESTful Application Programming Model
- B. Develop new methods for existing ABAP classes
- C. Develop independent cloud applications
- D. Build applications with Java, Node.js, and Python build packs
- E. Create extension applications for ABAP-based products
Answer: A,B,C
NEW QUESTION # 62
Which of the following business values can be leveraged by the design to operate end-to-end process?Note: There are 3 correct Answers to this question.
- A. Institute design excellence
- B. Ability to manage and track inbound deliveries
- C. Efficient procurement of components to build subassemblies
- D. Optimize labor, storage, and fulfillment costs
- E. Eliminate planning silos through connected and integrated planning processes
Answer: A,D,E
NEW QUESTION # 63
Which of the following is supported by order and quote management?Note: There are 2 correct Answers to this question.
- A. Sales assistant
- B. Integration with SAP ERP and SAP S/4HANA
- C. External pricing
- D. Intelligent scoring
Answer: C,D
NEW QUESTION # 64
Which dev space types are offered by SAP Business Application Studio?Note: There are 3 correct Answers to this question.
- A. SAP Workflow
- B. SAP ABAP
- C. SAP HANA native application
- D. Full-stack cloud application
- E. SAP Fiori
Answer: C,D,E
NEW QUESTION # 65
Which of the following are recommended SAP Extension Suite use cases for faster adoption?Note: There are 3 correct Answers to this question.
- A. Deliver agile process automation
- B. React faster with real-time Internet of Things insights
- C. Re-platform ERP across your organization
- D. Simplify your application user experiences
- E. Enable new differentiating business solutions
Answer: A,D,E
NEW QUESTION # 66
What is the Customer Identity from SAP Customer Data Cloud used for?Note: There are 3 correct Answers to this question.
- A. To perform delegated admin actions
- B. To help gather critical information about your users
- C. To offer tools for building a trust-based relationship with your users
- D. To store information securely and leverage it
- E. To update consent details from your users
Answer: B,C,D
NEW QUESTION # 67
Which of the following business events can be triggered from SAP Marketing Cloud?Note: There are 2 correct Answers to this question.
- A. Recommendations
- B. Campaigns
- C. Offers
- D. Interactions
Answer: B,D
NEW QUESTION # 68
You need to make some enhancements in your project.What are some of the extensibility options available to you? Note: There are 2 correct Answers to this question.
- A. Key user tools
- B. SAP Cloud Applications Studio
- C. SAP HANA views
- D. Custom ABAP programs
Answer: A,B
NEW QUESTION # 69
As a field sales representative in the consumer products industry, you want to plan and execute your regular customer visits.Which of the following features can help you to manage these tasks more efficiently?Note: There are 2 correct Answers to this question.
- A. Quote management
- B. Routes
- C. SAP Predictive Analytics
- D. Perfect store
Answer: B,D
NEW QUESTION # 70
Which of the following best describes Tactics in SAP Emarsys Customer Engagement?
- A. Tactics are spend management marketing plans.
- B. Tactics are KPis available in Smart Insight dashboards.
- C. Tactics are pre-built automation programs to achieve a specific goal.
- D. Tactics are program execution results.
Answer: C
NEW QUESTION # 71
Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?Note: There are 2 correct Answers to this question.
- A. Multilevel ad hoc programs
- B. Lifecycle campaigns for large contact lists
- C. Building activities and event-driven journeys
- D. Immediate reactions to customer behavior
Answer: B,C
NEW QUESTION # 72
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SAP C_C4HCX_24 Exam is intended for professionals who have a fundamental knowledge of SAP customer experience solutions and are seeking to validate their skills in this area. C_C4HCX_24 exam is designed to assess the candidate's knowledge of the SAP C/4HANA suite of products, including the architecture of each solution, the integration of the solutions with other SAP products and third-party systems, and the deployment of the solutions to meet customer requirements.
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