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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support : 72400X
- Exam Code: 72400X
- Exam Name: Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam
- Updated: Oct 10, 2026
- Q & A: 60 Questions and Answers
About Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support : 72400X Exam
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Avaya 72400X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Client Configuration & Troubleshooting | 20% | - Desktop & Mobile Client Setup - Call Flows & Signaling - Diagnostic Tools & Log Analysis |
| Topic 2: Avaya Aura Messaging Integration | 20% | - Troubleshooting Messaging Issues - Voicemail Routing & MWI - User Provisioning & Synchronization |
| Topic 3: Session Border Controller & Security | 15% | - Certificate Management - ASBCE for Remote Access - Firewall Traversal & Security Policies |
| Topic 4: Presence & Messaging Services | 25% | - Integration with System Manager & Session Manager - Avaya Aura Presence Services Deployment - Instant Messaging Configuration |
| Topic 5: Equinox Solution Architecture | 20% | - Breeze Platform & Snap-ins - Equinox/IX Workplace Client Overview - Avaya Aura Platform Components |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
Question #1
Which log is the most relevant log file recommended for troubleshooting the AADS issues?
- A. AADS_log.log
- B. AADSAlarms.log
- C. AADSService.log
- D. AADS.log
Correct Answer: D 🗳️
Question #2
When an Avaya IX Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.
Where and how could this error be corrected?
- A. In SMGR web GUI, verify and correct the value for IM Gateway in the User's Profile.
- B. From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.
- C. In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.
- D. From the Breeze CLI, run the configuration script and verify/correct the Front-End FQDN.
Correct Answer: C 🗳️
Question #3
All users of Avaya Equinox Conferencing are unable to connect to any Virtual Meeting Rooms. When viewing the server.log of Equinox Management the following error message is in the log:
[AuthResult: result = REJECTED, message = MCUNoResponse]. Which cause does this error message point to?
- A. Avaya Aura Web Gateway is not available.
- B. Session Manager is not available.
- C. Equinox Media Server is not available.
- D. Equinox Management is not available.
Correct Answer: C 🗳️
Question #4
A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out.
Which log is useful for locating web authentication problems?
- A. OAMP.log
- B. catalina
- C. CAS.log
- D. AADS.log
Correct Answer: D 🗳️
Question #5
A support technician requires placing an Equinox Media Server into a Maintenance Mode. Where can this option be enabled?
- A. In Equinox Management web GUI, check the box "In Maintenance" under Devices > Media & Signaling > Media Servers > Configuration.
- B. In Equinox Media Server web GUI, check the box "In Maintenance" on the Dashboard.
- C. In Equinox Management web GUI, under Devices > Media & Signaling > Media Servers, check the name of the Media Server, and choose the "In Maintenance" option from the menu.
- D. In Equinox Media Server, choose the "In Maintenance" option under Maintenance options menu.
Correct Answer: B 🗳️
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