Salesforce Certified B2C Solution Architect : Arch-302

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Salesforce Arch-302 Exam Syllabus Topics:

Salesforce Certified B2C Solution Architect Sample Questions:

Question 1

Given that a company wants the purchase data from B2C Commerce In Sales Cloud, what standard objects from Sales Cloud should a Solution Architect map to B2C Commerce objects?

A. Profile, Order, Opportunity
B. Account, Order, Pricebook
C. Individual, Opportunity, Purchase
D. Contact, Order, Product

Question 2

Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one centrally- managed platform on B2C Commerce. The IT department has been working extensively with web frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce, but maintain the flexibility of the user experience using headless commerce.
Which three considerations, beyond user experience, should a Solution Architect consider before confirming a headless approach?
Choose 3 answers

A. Developers will still be required to use the Commerce SDK for security purposes
B. Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach
C. Additional infrastructure (for example Heroku servers) may be required to host the application
D. Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks
E. Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce

Question 3

A luxury retailer Is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for their privacy when it comes to their customers' purchases within their stores and would like that to reflect in their online presence as well.
Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to their customers' privacy?
Choose 2 answers

A. Use profile and preference center functionality for Marketing Cloud Email Studio to capture consent and opt-in confirmation.
B. Enable terms and conditions functionality within Marketing Cloud to have customers opt-In.
C. Create cookies initially, then delete once the customer asks to deny.
D. Determine the stopper's tracking preference using the B2C Commerce Shop API.

Question 4

Northern Trail Outfitters (NTO) is beginning an implementation of B2C Commerce, Service Cloud, and Marketing Cloud from legacy applications. NTO's Data Management team is working on a data migration strategy and has to consider the complexity of the systems involved.
What should Marketing Cloud be the single source of truth of in this multi-cloud scenario'5

A. Customer product affinity
B. Customer journey flow
C. Individuals attributes such as name, address, birthday, and email
D. Order history

Question 5

Which two considerations should the Solution Architect keep in mind while designing the solution for OOBO?
Choose 2 answers

A. The Service Agent cannot order on behalf of the customer if the customer is offline.
B. Every REST call between B2C Commerce and Service Cloud counts towards API governor limits.
C. Middleware, like Mulesoft, must be used to ensure the security and uptime of the integration between B2C Commerce and Service Cloud.
D. The OOBO shopping experience requires that Salesforce service agent users authenticate against the B2C Commerce environment before creating the shopping session.

Solutions: